There are two prerequisites to be met before adding an IONITY package to any contract:
- The contract must be Active
- A card must be assigned to the contract
Once these two requirements are met, you can add an IONITY package to any contract by following these steps:
- Go to the CONTRACTS This page provides you an overview of all the contracts that have been created with additional information such as Fleet Group, Tariff, Vehicle, Contact and Card in respective columns.
- Under column CONTRACT, click on the contract for which you wish to add the IONITY package. This will open a sidebar to the right of the screen with detailed information about the contact.
- In the sidebar, go to the section Packages, and click the option Add Package to view the packages that are available.
- As the next step, on the same sidebar, click the option Setup IONITY Charging. This will provide you the package information and a brief introduction on how to get started.
- Click on Next to view the Terms & Conditions and also to provide the vehicle’s VIN.
- You can now place the order by clicking the option Order package at the bottom of the sidebar.
- As the last step before confirmation, a new window will appear which displays the amount you will be charged annually for the package. You will then be asked to click either Confirm or Cancel.
- After clicking Confirm, you will see a pop up notification confirming the package was added successfully. Under packages, IONITY will now appear with status ‘Active’.
- You will receive an IONITY Package Booking Confirmation email with information such as Booking details, automatic renewal date, and when to cancel the autorenewal to avoid charges.